crickex88 Privacy Policy —
How We Protect Your Data

crickex88 ("we", "us", "our") operates the online sports betting and gaming platform at crickex88.pro (the "Platform"). This Privacy Policy describes how crickex88 collects, uses, stores, shares, and protects the personal data of users who register for or access the Platform, with particular reference to users in Pakistan ("Pakistani players", "you", "your").

crickex88 is the data controller for personal data processed under this Policy. As data controller, crickex88 is responsible for ensuring that personal data is handled in accordance with applicable data protection laws and with the standards described in this Policy. If you have any questions about how crickex88 processes your personal data, you may contact our support team via live chat or at [email protected].

crickex88 collects personal data about Pakistani players from several sources and across several categories. We collect only the data that is necessary for the legitimate purposes described in this Policy — we do not collect personal data speculatively or for purposes unrelated to the operation of the crickex88 Platform.

crickex88 uses personal data collected from Pakistani players for the following lawful purposes:

• Account management: To create, verify, and maintain your crickex88 account, including identity verification (KYC), age verification, and password management.
• Transaction processing: To process PKR deposits and withdrawals via Easypaisa, JazzCash, Raast, SadaPay, HBL, UBL, MCB, Visa, and Mastercard, and to maintain a complete and accurate transaction history in your crickex88 account.
• Platform operation: To provide access to sports betting markets, live casino games, jackpot slots, Cockfighting, and all other crickex88 products and services.
• Customer support: To respond to queries, complaints, and account issues raised by Pakistani players via live chat or email to crickex88.
• Legal and regulatory compliance: To meet anti-money laundering (AML) obligations, responsible gaming obligations, and any other legal requirements applicable to the operation of crickex88.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and abuse of the crickex88 Platform.
• Responsible gaming: To monitor betting behaviour and identify patterns consistent with problem gambling, allowing crickex88 to proactively offer responsible gaming tools to Pakistani players who may benefit from them.
• Platform improvement: To analyse usage patterns on crickex88 and improve the Platform's performance, design, and product offering — always in aggregate and anonymised form where possible.
• Marketing communications: To send promotional emails or SMS messages about crickex88 offers, bonuses, and new products — but only where you have expressly opted in to receive such communications. You may opt out at any time.

crickex88 does not use personal data for automated decision-making that produces legal or similarly significant effects on Pakistani players without human review.

crickex88 uses cookies and similar tracking technologies to operate the Platform effectively and to improve the user experience for Pakistani players. Cookies are small text files stored on your device when you visit crickex88. The following categories of cookies are used on crickex88:

• Strictly necessary cookies: Required for the crickex88 Platform to function. These include session authentication cookies that keep you logged in to your crickex88 account and security cookies that protect against CSRF attacks. These cannot be disabled without preventing your access to crickex88.
• Performance and analytics cookies: Used to understand how Pakistani players use crickex88 — which pages are visited most, how long sessions last, and where users navigate from. This data is used in aggregate and anonymised form to improve crickex88.
• Functional cookies: Used to remember your preferences on crickex88, such as language settings (English) and preferred payment method, so you do not need to re-enter them each session.

You may control cookie settings via your browser settings. Disabling strictly necessary cookies will affect your ability to use crickex88. Disabling performance and functional cookies will not prevent you from using the Platform but may reduce personalisation features.

crickex88 does not sell, rent, or trade the personal data of Pakistani players to third-party advertisers, data brokers, or marketers. Personal data is shared with third parties only in the following limited circumstances:

• Payment processors: PKR transaction data is shared with Easypaisa, JazzCash, Raast, SadaPay, HBL, UBL, MCB, Visa, Mastercard, and other payment processors solely for the purpose of processing your deposits and withdrawals. Each processor is bound by its own data protection obligations.
• Game providers: Platform usage and session data is shared with certified game providers (such as Evolution, Pragmatic Play, and PG Soft) to the extent required to deliver and maintain the relevant games on crickex88. Game providers operate under strict data processing agreements.
• KYC and AML service providers: Identity verification data (including CNIC / passport copies) may be shared with third-party KYC and AML compliance service providers to verify the identity of Pakistani players and to detect financial crime. These providers process data strictly on crickex88's instructions.
• Law enforcement and regulatory authorities: crickex88 will disclose personal data to law enforcement, financial intelligence authorities, or other regulators where required to do so by applicable law, court order, or regulatory requirement.
• Business transfers: In the event of a merger, acquisition, or sale of the crickex88 business, personal data of Pakistani players may be transferred as part of that transaction. crickex88 will notify affected users before any such transfer takes effect.

crickex88 takes the security of Pakistani players' personal data seriously and has implemented appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. The security measures in place at crickex88 include:

• 256-bit SSL/TLS encryption on all data transmitted between Pakistani players' devices and the crickex88 Platform, including during login, deposit, and withdrawal actions.
• Encryption at rest for sensitive data stored on crickex88 servers, including identity documents and financial records.
• Access controls restricting access to personal data on a strict need-to-know basis. crickex88 staff do not have access to personal data beyond what is required for their specific role.
• Regular security audits and penetration testing of the crickex88 Platform infrastructure to identify and address vulnerabilities before they can be exploited.
• Two-factor authentication (2FA) available to all Pakistani players on their crickex88 accounts, adding an additional layer of protection against unauthorised access.

Notwithstanding these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to Pakistani players, crickex88 will take immediate steps to contain the breach and will notify affected users as soon as reasonably practicable in accordance with applicable law.

crickex88 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to legal and regulatory retention obligations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your crickex88 account plus a minimum of five years after account closure, as required by AML and KYC regulations.
• Financial and PKR transaction data: Retained for a minimum of five years from the date of the relevant transaction to satisfy financial record-keeping and AML obligations.
• Betting and gaming data: Retained for the duration of your account plus five years after account closure to support dispute resolution and regulatory compliance.
• Technical and usage data: Retained in anonymised aggregate form for platform analytics. Non-anonymised technical data (such as IP address logs) is retained for up to 12 months.
• Support communications: Retained for three years from the date of the final communication to enable review of complaint history.

When personal data is no longer required, crickex88 will securely delete or anonymise it. Anonymised data that cannot be re-linked to any individual may be retained indefinitely for platform analytics purposes.

Pakistani players whose personal data is processed by crickex88 have the following rights with respect to their personal data. To exercise any of these rights, please contact us via live chat or at [email protected]:

• Right of Access: You have the right to request a copy of the personal data that crickex88 holds about you. crickex88 will respond to verified access requests within 30 days.
• Right of Rectification: If personal data held by crickex88 about you is inaccurate or incomplete, you have the right to request that it be corrected. Some corrections may require identity verification before they can be made.
• Right to Erasure: You may request that crickex88 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations. Note that certain data (such as AML records) cannot be deleted before the applicable retention period expires.
• Right to Restrict Processing: You may request that crickex88 restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
• Right to Object to Marketing: You have the right to opt out of receiving marketing communications from crickex88 at any time. You may do so by updating your notification preferences in your crickex88 account settings or by contacting support.
• Right to Data Portability: Where technically feasible and legally applicable, you may request a copy of your crickex88 data in a commonly used, machine-readable format.

crickex88 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If crickex88 discovers that personal data has been collected from an individual who is under 18, we will delete that data immediately and close the associated account. If you are a parent or guardian and believe that your child under the age of 18 has registered on crickex88, please contact us immediately via live chat or at [email protected] so that we can investigate and take appropriate action.

crickex88 may update this Privacy Policy from time to time to reflect changes in how we process personal data, changes in applicable law, or changes to the crickex88 Platform and its features. When updates are made, the revised Policy will be published on this page with an updated "Last Updated" date. Where changes are material — for example, involving a new category of data collection or a new type of third-party sharing — crickex88 will notify Pakistani players via the email address registered on their account.

Continued use of the crickex88 Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised Policy. crickex88 recommends that Pakistani players review this page periodically. If you have questions about any change to this Policy, please contact the crickex88 English support team before continuing to use the Platform.

If you have any questions, concerns, or requests related to this Privacy Policy or the personal data that crickex88 holds about you, please contact us using one of the following methods:

• Live Chat: Available 24 hours a day, 7 days a week via the crickex88 Platform. The fastest way to reach the crickex88 English support team for privacy-related queries.
• Email: [email protected] — include "Privacy Request" in your subject line. crickex88 aims to respond to privacy-related emails within 5 business days.

crickex88 is committed to resolving all privacy-related queries and complaints from Pakistani players promptly and transparently. Where a privacy complaint cannot be resolved through our internal process, we will provide guidance on any available escalation options.